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For Orthopedics, Spine & Rehabilitation

AI agents that keep every episode on track. Across every musculoskeletal setting.

Aqurio's agentic AI workforce helps orthopedic groups, spine centers, physical therapy networks, and pain management clinics automate scheduling, coordinate surgical episodes, and run post-treatment follow-up — across the entire care continuum.

HIPAA-safe · SOC 2 Type II · HITRUST CSF · Modernizing Medicine / Nextech / WebPT
Trusted by orthopedic groups, spine centers,
and physical therapy networks across the U.S.
Navigate by musculoskeletal setting

Seven musculoskeletal settings. One integrated platform.

Whether you run an orthopedic group, a spine center, or a multi-site PT network — Aqurio deploys pre-configured AI workflows tuned to your setting, EHR, and episode-based care model.

Built for orthopedics, spine & rehabilitation

Three challenges every musculoskeletal practice faces. One platform that solves them.

Orthopedic and rehabilitation practices manage high-volume, episode-based care with complex scheduling dependencies. Aqurio's AI agents handle the coordination burden so clinicians can focus on recovery.

1

The pre-authorization delay that pushes the surgical date out.

Prior authorization for orthopedic procedures, spinal implants, and pain management interventions is a constant operational drain. SmartEngage's AI agents track authorization status, follow up with payers, and notify patients of updates — keeping the surgical episode on schedule without staff spending hours on hold.

Pre-authorization tracking · payer follow-up automation
2

The PT attendance drop-off that breaks the plan of care.

Physical therapy outcomes depend on plan-of-care adherence — but patients miss appointments at rates that undermine clinical results and revenue. SmartEngage's AI agents run attendance reminders, track no-show patterns, and re-engage patients who fall off the schedule before the episode fails.

PT attendance reminders · plan-of-care adherence
3

The post-surgical follow-up that nobody tracks until something goes wrong.

Post-surgical complications are often preventable when identified early. SmartEngage's AI agents run automated post-surgical check-in sequences — collecting symptom reports, flagging escalation criteria, and booking follow-up appointments — keeping clinical teams informed without adding call volume.

Post-surgical check-ins · symptom escalation workflows

From first injury to full recovery. One connected platform.

Six stages of the musculoskeletal care episode — each handled, measured, and sustained by Aqurio's AI agents.

1

Intake

SmartAgent coordinates new patient intake — injury triage, imaging referrals, and initial consult scheduling.

2

Authorize

Pre-authorization tracking and payer follow-up keep the surgical or procedural episode on schedule.

3

Schedule

SmartAgent manages the complex multi-step episode schedule — consults, imaging, pre-op, procedure, and post-op.

4

Prepare

Automated pre-op instruction delivery and patient readiness confirmation.

5

Recover

Post-treatment check-ins, symptom monitoring, and PT plan-of-care scheduling.

6

Discharge

Outcome surveys, final follow-up, and reactivation campaigns for future care needs.

Across these six stages, Aqurio's AI agents coordinate the full musculoskeletal care episode — from first injury to full recovery.

Three workflows that keep musculoskeletal care on track. Run by AI agents, end-to-end.

Use case 01

Surgical episode coordination

Orthopedic surgical episodes involve dozens of scheduling touchpoints — consult, imaging, pre-op testing, authorization, procedure, and post-op. SmartAgent's AI agents coordinate every step, track authorization status, and keep patients informed throughout the episode.

  • Multi-step surgical episode scheduling and coordination.
  • Pre-authorization status tracking and payer follow-up.
  • Pre-op instruction delivery and readiness confirmation.
See episode coordination
Patient: ACL reconstruction — consult booked
SmartAgent: imaging scheduled · auth submitted · status tracked
Auth approved · pre-op instructions sent · patient confirmed
Surgery day: patient prepared · episode on schedule
Use case 02

PT attendance & plan-of-care adherence

Physical therapy plans depend on consistent attendance — but drop-off rates undermine outcomes and revenue. SmartEngage's AI agents run appointment reminders, track attendance patterns, and re-engage patients who miss appointments before the plan of care fails.

  • Automated reminders for every scheduled PT appointment.
  • Attendance tracking with drop-off pattern identification.
  • Re-engagement outreach for patients who miss two or more sessions.
See PT adherence automation
PT plan of care: 18 visits over 6 weeks
SmartEngage: appointment reminders + attendance tracking
Patient misses visit 2 → re-engagement outreach
18/18 visits completed · plan-of-care adherence maintained
Use case 03

Post-surgical follow-up & symptom monitoring

Post-surgical complications are often preventable when identified early. SmartEngage's AI agents run automated check-in sequences — collecting symptom reports via voice or SMS, flagging escalation criteria, and booking follow-up appointments when clinical review is warranted.

  • Protocol-timed post-surgical check-in sequences.
  • Symptom screening with escalation thresholds.
  • Automatic follow-up scheduling when escalation criteria are met.
See post-surgical follow-up
Patient: 3 days post-op total knee replacement
SmartEngage: post-surgical check-in — pain, swelling, mobility
Patient flags elevated pain → escalation workflow triggered
Clinical callback scheduled · intervention at 72 hours

Frequently asked questions

Common questions from orthopedic, spine & rehabilitation buyers.

Does Aqurio integrate with Modernizing Medicine, Nextech, and WebPT?
Yes. Aqurio integrates with Modernizing Medicine (EMA), Nextech, WebPT, Epic, athenahealth, and other EHRs and EMR systems used across orthopedic and rehabilitation settings — writing appointments, care coordination outcomes, and follow-up results back to the system your team already uses.
Can Aqurio track prior authorization status for orthopedic procedures?
Yes. SmartEngage's AI agents track pre-authorization status across procedures, follow up with payers when authorizations are delayed, and notify patients of updates — keeping the surgical episode on schedule without requiring staff to spend hours on hold.
How does Aqurio improve PT plan-of-care adherence?
SmartEngage's AI agents run automated appointment reminders for every scheduled PT visit, track attendance patterns, and re-engage patients who miss appointments — identifying drop-off risk before it becomes plan-of-care failure.
Can Aqurio run post-surgical check-ins for orthopedic patients?
Yes. SmartEngage's AI agents run protocol-timed post-surgical check-in sequences — collecting symptom reports via voice or SMS, applying escalation thresholds, and triggering clinical callbacks when response criteria are met.
Is Aqurio HIPAA-compliant for orthopedic and rehabilitation records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF compliant. PHI never leaves the BAA-covered environment, with full audit logs per interaction.

Smarter musculoskeletal care starts with us, together.

Book a demo to see how Aqurio's AI agents coordinate surgical episodes, improve PT adherence, and run post-surgical follow-up for your practice.