Headed to Health AI Summit '26? So are we! Schedule an onsite demo
For Orthopedics

AI agents that handle the spike. From first call to recovery.

Aqurio's agentic AI workforce answers every injury call, runs every surgical pre-auth, and shepherds every post-op recovery — across all your locations. 73% autonomous, 14 days to deploy, ROI in under 90 days.

Book a demo See it work
HIPAA-safe · SOC 2 Type II · HITRUST · Epic-native
Deployed across orthopedic groups nationwide —
purpose-built for Epic, Athena, and eCW workflows.
Built for orthopedics

Three problems every ortho group has. One platform that solves them.

Ortho operations are bursty, surgical, and follow-up heavy. Aqurio absorbs all three without rewriting how your team already works.

1

The Monday-morning injury spike.

Weekend injuries, sports clinics, and worker's-comp calls all hit at once. SmartAgent answers the first ring 24/7 — triages urgency, books the right provider, and routes worker's-comp paperwork to the right intake queue.

42% of injury calls resolved without front-desk handoff
2

The pre-auth that eats a workday.

Surgical pre-auths require clinicals, imaging, and payer-specific forms. Aqurio reads the EHR order, assembles the packet, and submits the auth in under 24 hours — without a single human dialing a payer line.

73% pre-auth turnaround under 24h, 100% audit trail
3

The recovery follow-up patients skip.

Post-op compliance drives outcomes — and recovery revenue. SmartEngage runs personalized check-ins by phone, SMS, or email at 24h, 7d, 30d, and 6mo touchpoints, flagging red flags to the care team in real time.

2.4× higher PT adherence, 18% fewer readmits

From the first injury call to the last PT session. One connected platform.

Six stages of the orthopedic patient journey — each handled, measured, and improved by Aqurio.

1

Inquiry

Patient calls or chats about pain or injury — captured 24/7, routed by urgency.

2

Triage

SmartAgent gathers symptoms, history, and insurance — books the right specialist.

3

Pre-Op

Auth, imaging coordination, clearance reminders — automated end-to-end.

4

Surgery

Day-of confirmations, NPO reminders, escort instructions delivered in the patient's language.

5

Recovery

Multi-touch check-ins at 24h, 7d, 30d — red flags routed to the care team.

6

PT & Outcomes

Therapy bookings, adherence nudges, and outcome capture feed back into SmartAnalytics.

Across these six stages, Aqurio's AI agents run end-to-end at 73% autonomy, deploy in 14 days, and deliver ROI in under 90 days. A 100+ location DSO recovered $19M+ in aged balances in 8 months — across orthopedic and multi-specialty workflows.

Three workflows your team feels every day. Automated end-to-end.

Use case 01

Injury intake that doesn't pile up on Monday.

Every after-hours, weekend, and lunch-break injury call gets answered on the first ring. SmartAgent collects symptoms, mechanism of injury, and insurance — then books the right provider into the right slot, often before the patient hangs up.

  • Worker's-comp triage with employer + carrier capture.
  • Imaging order coordination with on-site or referred radiology.
  • Sports-medicine fast-track to in-network providers.
See injury intake in action
Patient calls — knee injury, 9:47pm
↓
SmartAgent triages — sports vs. degenerative
↓
Books Dr. Patel · Mon 8:15am · Epic-confirmed
↓
SMS confirmation + intake form sent
Use case 02

Pre-auth without the payer-portal grind.

Surgical pre-auths pull the order from the EHR, assemble payer-specific clinicals (imaging, conservative-care notes, BMI), and submit through the right portal. Your team sees the green check, not the form.

  • Payer rule-engine for 150+ orthopedic CPT codes.
  • Auto-attach of imaging and conservative-care timelines.
  • Status pings to the patient when auth is approved.
See pre-auth automation
Surgical order in Epic — total knee, CPT 27447
↓
Auto-assemble clinicals — MRI, PT notes, BMI
↓
Submit to Aetna portal — 12:04pm
↓
Approved 19h later — staff gets one ping
Use case 03

Recovery follow-up that actually shows up.

Day-after check-ins, week-one wound questions, 30-day PT adherence, 6-month outcomes. SmartEngage runs the cadence — voice, SMS, email — escalating red flags to the care team and capturing PROs back into SmartAnalytics.

  • Symptom triage with red-flag escalation to on-call provider.
  • PT bookings, reschedules, and adherence nudges automated.
  • Patient-reported outcome capture (KOOS, HOOS, DASH).
See recovery workflows
Day 1 · "How's the incision site?" — SMS
↓
Day 7 · PT booking confirmed
↓
Day 30 · Adherence check — voice call
↓
Day 180 · KOOS captured + report to surgeon

What ortho teams say about Aqurio. In their own numbers.

A snapshot of outcomes across orthopedic groups in their first 12 months.

"Across 100+ locations, Aqurio's AI agents collected over $19M in aged balances in 8 months — without adding a single FTE. The data flywheel keeps making the agents better with every interaction."

100+ location DSOAnonymous · multi-specialty
$19M+RECOVERED · 8 MO
100+LOCATIONS LIVE
0 FTEADDED

"Aqurio customers in orthopedics consistently see pre-auth turnaround compressed from days to under 24 hours, with 100% audit coverage — replacing entire pre-auth FTE teams without rip-and-replace of the EHR."

Orthopedic outcomesAggregate across Aqurio customers
<24hAVG PRE-AUTH
100%AUDIT COVERAGE
73%AUTONOMY RATE

"Recovery follow-up is where outcomes are made and broken. Aqurio's SmartEngage agents run the 24h, 7d, 30d, 6mo cadence on every patient — lifting PT adherence and catching red flags before they become readmissions."

Surgical recovery outcomesSmartEngage workflow performance
+30ptsPT ADHERENCE
-18%READMITS
2.4×RECOVERY ENGAGEMENT

"Aqurio agents go live in 14 days, not 14 months. No engineering, no custom prompting, no pilot risk — the agents arrive trained on 50M+ healthcare interactions and 70+ EHR/PMS integrations."

Platform deploymentAqurio benchmark · ortho deployments
14 daysTO LIVE
<90 daysTO ROI
50M+INTERACTIONS TRAINED ON

Frequently asked questions

Common questions from orthopedic buyers.

How does Aqurio handle orthopedic pre-authorization?
SmartAgent reads the EHR order, identifies the payer rule set, gathers the missing clinicals, and submits the pre-auth through the integrated payer portal — typically in under 24 hours, with zero front-office touches.
Will Aqurio replace our existing scheduling system?
No. Aqurio sits on top of Epic, Athena, eCW, and most major PMS platforms. It writes back to the same calendar your staff is already using — no rip-and-replace.
How long does orthopedic deployment take?
Most orthopedic groups are live in 60–90 days, including specialty workflow tuning, EHR integration, and staff onboarding.
Is the AI HIPAA-safe for surgical workflows?
Yes — HIPAA, HITECH, and SOC 2 Type II compliant. PHI never leaves the BAA-covered environment, and every interaction is logged for audit.
Can it handle DME and orthotics scheduling?
Yes. Aqurio routes DME, orthotics, and physical therapy bookings through your existing provider rules and insurance verification flow.
What ROI should we expect in year one?
Orthopedic customers typically see a 35–50% reduction in call-center labor, 28% recovery of no-show revenue, and median payback in under 90 days.
More questions? Talk to an orthopedic AI expert

Smarter healthcare starts with us, together.

Book a demo to explore our platform, or talk with an AI expert about solutions custom-tailored to your needs.

Book a demo Talk with an expert