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For Vision, ENT & Allergy

AI agents that fill every appointment slot. Across every sensory specialty.

Aqurio's agentic AI workforce helps ophthalmology groups, optometry chains, ENT practices, audiology centers, and allergy clinics answer every call, run recall campaigns, and reduce no-shows — with the efficiency to scale across your entire patient panel.

HIPAA-safe · SOC 2 Type II · HITRUST CSF · Compulink / Eyefinity / Nextech
Trusted by ophthalmology groups, optometry chains,
and ENT & allergy practices across the U.S.
Navigate by sensory specialty

Five sensory specialties. One integrated platform.

Whether you operate an ophthalmology surgical center, a multi-site optometry chain, or an allergy immunotherapy clinic — Aqurio deploys pre-configured AI workflows tuned to your specialty's scheduling patterns, EHR, and patient population.

Eye care

Ophthalmology

Surgical scheduling for cataract and refractive procedures, AMD injection reminders, glaucoma recall campaigns, and post-op follow-up for ophthalmology practices.

Eye care

Optometry

Annual eye exam recall, contact lens renewal campaigns, frame and lens pickup coordination, and optical retail communication for optometry practices and chains.

Hearing health

Audiology

Hearing test scheduling, hearing aid fitting coordination, battery and supply follow-up, and annual hearing health recall for audiology practices.

ENT specialty

ENT

Procedure scheduling, sinus and allergy workup coordination, post-surgical follow-up, and hearing evaluation referral management for ENT practices.

Allergy specialty

Allergy & Immunology

Allergy shot scheduling and adherence, immunotherapy phase-up coordination, venom desensitization outreach, and seasonal allergy recall for allergy and immunology practices.

Built for vision, ENT & allergy

Three challenges every sensory specialty faces. One platform that solves them.

Vision, ENT, and allergy practices run high-volume, repeat-visit models that depend on recall automation and consistent patient communication. Aqurio's AI agents handle the scheduling and outreach burden so your team can focus on the patient.

1

The annual recall list that your front desk never finishes calling.

Most vision and ENT practices have thousands of patients due for annual exams and follow-up visits — and manual recall calling converts less than 30%. SmartEngage's AI agents run automated recall campaigns across voice, SMS, and email — re-engaging patients and booking them directly into your scheduling system.

Annual recall automation · multi-channel outreach
2

The allergy shot patient who misses their injection and sets back the protocol.

Allergy immunotherapy depends on precise injection schedules — and a missed injection can reset the patient's protocol. SmartEngage's AI agents send injection reminders, track attendance, and run re-engagement outreach for patients who fall behind — protecting clinical outcomes and practice revenue.

Immunotherapy adherence reminders · injection scheduling
3

The surgical backlog that grows when pre-op coordination breaks down.

Cataract, refractive, and ENT surgical programs depend on smooth pre-op coordination. SmartAgent's AI agents manage the full surgical episode — from consult scheduling through pre-authorization tracking, pre-op instructions, and post-op follow-up — keeping the surgical pipeline moving.

Surgical episode coordination · pre-op automation

From annual recall to long-term patient loyalty. One connected platform.

Six stages of the sensory specialty patient journey — each handled, measured, and sustained by Aqurio's AI agents.

1

Identify

SmartAnalytics surfaces overdue recall patients, incomplete treatment protocols, and lapsed surgical candidates from your EHR.

2

Reach

SmartEngage runs personalized recall campaigns across voice, SMS, and email — re-engaging patients across every channel.

3

Schedule

SmartAgent handles appointment booking, surgical scheduling, and optical retail coordination.

4

Remind

Multi-step appointment reminders reduce no-shows; cancellation workflows fill slots from the waitlist.

5

Treat

Automated treatment adherence reminders for allergy shots, AMD injections, and glaucoma drops keep patients on protocol.

6

Recall

Ongoing annual and semi-annual recall campaigns sustain patient volume and lifetime value.

Across these six stages, Aqurio's AI agents handle the recall, adherence, and scheduling automation that sensory specialty practices depend on for sustained patient volume.

Three workflows that keep sensory specialty schedules full. Run by AI agents, end-to-end.

Use case 01

Annual recall & reactivation campaigns

Annual eye exams, hearing tests, and ENT follow-ups are the lifeblood of sensory specialty practices — but manual recall calling converts less than 30% of overdue patients. SmartEngage's AI agents run automated recall campaigns across voice, SMS, and email — booking patients directly into your scheduling system.

  • EHR-driven recall identification — annual and semi-annual.
  • Multi-channel campaigns with persistent follow-up cadences.
  • Every booking written back to your scheduling system.
See recall automation
1,840 patients: annual eye exam overdue 12+ months
SmartEngage: recall campaign via SMS + email
1,102 appointments scheduled — 60% contact rate
Optical revenue opportunity identified for 780 patients
Use case 02

Allergy immunotherapy adherence

Allergy immunotherapy protocols require precise injection schedules maintained over 3–5 years. A missed injection can reset the patient's protocol — and a lapsed patient is lost revenue and a worse clinical outcome. SmartEngage's AI agents run injection reminders and re-engagement outreach that keep patients on protocol.

  • Injection-specific reminders timed to your protocol schedule.
  • Phase-up milestone communications.
  • Re-engagement outreach for patients who lapse beyond protocol windows.
See immunotherapy automation
340 active allergy immunotherapy patients
SmartEngage: injection reminders + adherence tracking
18 patients approaching lapse window → re-engagement triggered
16/18 retained on protocol · 2 restarted successfully
Use case 03

Surgical scheduling & pre-op coordination

Cataract, refractive, and ENT surgical programs depend on a steady pipeline of scheduled patients and smooth pre-op preparation. SmartAgent's AI agents manage the full surgical episode — consult scheduling, authorization tracking, pre-op instruction delivery, and post-op follow-up.

  • Surgical episode scheduling from consult to post-op.
  • Pre-authorization tracking and payer follow-up.
  • Pre-op instruction delivery and patient readiness confirmation.
See surgical scheduling
Patient: bilateral cataract consult completed, surgery indicated
SmartAgent: first eye scheduled · auth submitted · pre-op instructions sent
Auth confirmed · patient arrives prepared
Second eye scheduled · surgical pipeline maintained

Frequently asked questions

Common questions from vision, ENT & allergy buyers.

Does Aqurio integrate with Compulink, Eyefinity, and Nextech for ophthalmology?
Yes. Aqurio integrates with Compulink, Eyefinity, Nextech, Modernizing Medicine EMA, and other EHRs and practice management systems used across vision, ENT, and allergy specialties — scheduling appointments and writing outcomes back to the system your team already uses.
Can Aqurio automate annual eye exam and hearing recall campaigns?
Yes. SmartEngage's AI agents run automated recall campaigns for annual eye exams, hearing tests, ENT follow-ups, and other recurring visits — identifying overdue patients from your EHR and contacting them across voice, SMS, and email until they book or opt out.
How does Aqurio support allergy immunotherapy adherence?
SmartEngage's AI agents run injection-specific reminders timed to your protocol schedule, track patient attendance, and trigger re-engagement outreach for patients approaching lapse windows — protecting clinical outcomes and practice revenue.
Can Aqurio coordinate cataract and refractive surgery scheduling?
Yes. SmartAgent's AI agents manage the full cataract and refractive surgical episode — from consult scheduling through pre-authorization tracking, pre-op instruction delivery, day-of readiness confirmation, and post-op follow-up scheduling.
Is Aqurio HIPAA-compliant for vision, ENT, and allergy patient records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF compliant. PHI never leaves the BAA-covered environment, with full audit logs per interaction.

Smarter sensory specialty care starts with us, together.

Book a demo to see how Aqurio's AI agents run recall campaigns, support immunotherapy adherence, and coordinate surgical scheduling for your practice.