Is Aqurio compliant with 21 CFR Part 11 for clinical trial communications?
Yes. Aqurio's audit logging and data integrity controls support 21 CFR Part 11 requirements for electronic records in regulated environments. Every patient interaction is logged with a complete, tamper-evident audit trail — supporting GCP compliance for clinical trial communication workflows.
Can Aqurio run protocol-compliant patient recruitment outreach?
Yes. SmartEngage's AI agents run protocol-compliant outreach campaigns — communicating eligibility criteria, study procedures, and voluntariness requirements as specified in your IRB-approved materials, with full audit logs of every patient interaction.
How does Aqurio support patient retention in long-term clinical trials?
SmartEngage's AI agents run visit-specific reminders, transportation coordination outreach, and dropout risk identification — flagging patients who show engagement decline for site coordinator follow-up before they miss a protocol visit.
Can Aqurio scale patient support program communications across large populations?
Yes. SmartEngage's AI agents automate medication adherence, refill reminders, co-pay support navigation, and specialty pharmacy coordination — scaling patient support program communications from hundreds to millions of patients without adding staff.
Is Aqurio HIPAA and GDPR compliant for global life sciences programs?
Yes — HIPAA, HITECH, SOC 2 Type II, HITRUST CSF, and GDPR compliant. PHI and personal health data never leave the BAA-covered environment, with full audit logs and data subject rights workflows for global programs.