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For Post-Acute & Home-Based Care

AI agents that coordinate every care transition. Across every post-acute setting.

Aqurio's agentic AI workforce helps home health agencies, hospice programs, skilled nursing facilities, and PACE organizations automate care coordination, run family engagement campaigns, and manage transitions of care — with the compassion these populations deserve.

HIPAA-safe · SOC 2 Type II · HITRUST CSF · MatrixCare / PointClickCare / Homecare Homebase
Trusted by home health agencies, skilled nursing facilities,
and PACE organizations across the U.S.
Navigate by post-acute setting

Nine post-acute settings. One integrated platform.

Whether you operate a home health agency, a hospice program, or a skilled nursing network — Aqurio deploys pre-configured AI workflows tuned to your setting, care management system, and patient and family population.

Home-based care

Home Health

SOC/ROC coordination, visit scheduling, plan-of-care reminders, and OASIS documentation follow-up for home health agencies.

End-of-life care

Hospice

Admission coordination, family communication workflows, bereavement follow-up, and care team scheduling for hospice programs and inpatient hospice units.

Post-acute care

Skilled Nursing

Admission coordination, family updates, therapy scheduling, and discharge planning communication for skilled nursing facilities.

Senior living

Assisted Living

Move-in coordination, resident communication, family engagement, and care plan update notifications for assisted living communities.

Memory care

Memory Care

Family engagement automation, care plan communication, behavioral health coordination, and specialized communication workflows for memory care programs.

Integrated care

PACE

Enrollment outreach, interdisciplinary team coordination, day center scheduling, and participant communication for Program of All-inclusive Care for the Elderly organizations.

Acute care

LTAC/IRF

Admission coordination, family communication, therapy scheduling, and transition planning for long-term acute care hospitals and inpatient rehabilitation facilities.

Home-based care

Home Infusion

Therapy start coordination, nursing visit scheduling, supply delivery tracking, and clinical monitoring outreach for home infusion therapy programs.

Durable medical equipment

DME

Order coordination, delivery scheduling, patient training follow-up, and re-supply outreach for durable medical equipment providers.

Built for post-acute & home-based care

Three challenges every post-acute organization faces. One platform that solves them.

Post-acute and home-based care organizations coordinate complex, high-touch patient populations across fragmented care settings. Aqurio's AI agents handle the communication burden so care teams can focus on the patient.

1

The care transition that falls apart between the hospital and home.

Transitions of care are the highest-risk moment for post-acute patients. SmartAgent's AI agents coordinate every step of the transition — scheduling the first home health visit, delivering discharge instructions, confirming medication pickups, and flagging patients who don't respond — before a readmission happens.

Transition coordination · readmission prevention
2

The family that can't get information and calls three times a day.

Families of post-acute patients are anxious and information-starved. SmartEngage's AI agents run automated family update communications — scheduled status updates, care plan change notifications, and next-of-kin alerts — reducing inbound call volume and improving family satisfaction.

Automated family communications · NOK alert workflows
3

The care plan that nobody reads until there's a problem.

Post-acute care plans are complex, updated frequently, and rarely communicated proactively. SmartEngage's AI agents send care plan update notifications to patients and families, run medication adherence check-ins, and identify patients drifting from their care plan before a clinical event occurs.

Care plan communications · medication adherence outreach

From hospital discharge to sustained community living. One connected platform.

Six stages of the post-acute care journey — each handled, measured, and sustained by Aqurio's AI agents.

1

Transition

SmartAgent coordinates the hospital-to-home or hospital-to-SNF transition — scheduling first visits, delivering discharge instructions, confirming medications.

2

Engage

SmartEngage runs automated family communications — status updates, care plan notifications, and next-of-kin alerts.

3

Schedule

SmartAgent manages the ongoing visit and therapy schedule — home health, PT/OT/ST, physician follow-up, and day center attendance.

4

Monitor

Automated check-ins, symptom screening, and adherence monitoring identify clinical risk before it becomes a readmission.

5

Coordinate

Care team communication, referral management, and interdisciplinary team scheduling.

6

Sustain

Ongoing engagement campaigns keep patients connected to care and families informed throughout the post-acute episode.

Across these six stages, Aqurio's AI agents handle the care coordination and communication burden of post-acute care — preventing readmissions, engaging families, and supporting clinical teams.

Three workflows that keep post-acute patients safe and connected. Run by AI agents, end-to-end.

Use case 01

Transition of care coordination

The 30 days after hospital discharge are the highest-risk period for post-acute patients. SmartAgent's AI agents coordinate every step — scheduling the first home health visit, delivering discharge instructions, confirming medication pickups, and flagging patients who don't respond for clinical follow-up.

  • First-visit scheduling within 48 hours of discharge.
  • Medication pickup confirmation and pharmacy coordination.
  • Non-responder escalation workflows for clinical follow-up.
See transition automation
Patient discharged: hip replacement, home health ordered
SmartAgent: first visit scheduled within 48h, discharge instructions sent
Day 3: medication pickup confirmed · patient stable
Day 7: follow-up scheduled · readmission risk assessed
Use case 02

Family engagement & communication

Families of post-acute patients call constantly because they have no other way to get information. SmartEngage's AI agents run automated family update communications — scheduled status updates, care plan change notifications, and next-of-kin alerts — reducing inbound call volume and improving family satisfaction scores.

  • Scheduled family status updates by communication preference.
  • Care plan change notifications delivered automatically.
  • NOK alerts for clinical changes or safety events.
See family engagement
SNF: 84 residents · families averaging 3 calls/day/resident
SmartEngage: daily family update program deployed
Inbound call volume reduced by 61%
Family satisfaction scores improved · staff hours recovered
Use case 03

Care plan adherence & monitoring

Post-acute care plans are only as effective as patient and family adherence to them. SmartEngage's AI agents run medication adherence check-ins, home exercise reminders, and care plan update communications — identifying patients drifting from their plan before a clinical event occurs.

  • Medication adherence check-ins by therapy and timing.
  • Home exercise and care task reminders.
  • Adherence drift identification with clinical escalation.
See adherence automation
Home health: 156 patients on active care plans
SmartEngage: daily adherence check-ins + medication reminders
12 patients flagged: adherence drift detected
Clinical follow-up triggered · 9/12 readmissions prevented

Frequently asked questions

Common questions from post-acute & home-based care buyers.

Does Aqurio integrate with MatrixCare, PointClickCare, and Homecare Homebase?
Yes. Aqurio integrates with MatrixCare, PointClickCare, Homecare Homebase (HCHB), WellSky, and other leading post-acute care management platforms — writing visit confirmations, care coordination outcomes, and family communication records back to the system your team already uses.
How does Aqurio help prevent 30-day hospital readmissions?
SmartAgent's AI agents coordinate the transition of care within 48 hours of discharge — scheduling first home health visits, confirming medication pickups, and flagging non-responsive patients for clinical follow-up. Ongoing adherence monitoring identifies patients drifting from their care plan before a clinical event triggers a readmission.
Can Aqurio automate family communication for skilled nursing residents?
Yes. SmartEngage's AI agents run scheduled family update programs — delivering status updates, care plan change notifications, and next-of-kin alerts automatically, by each family member's preferred communication channel — reducing inbound call volume and improving family satisfaction.
How does Aqurio support hospice family communication workflows?
SmartEngage's AI agents are configured with compassionate communication guidelines for hospice contexts — running family update communications, care team scheduling notifications, and bereavement follow-up programs that support families throughout the hospice journey and after.
Is Aqurio HIPAA-compliant for post-acute and home-based care records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF compliant. PHI never leaves the BAA-covered environment, with full audit logs per interaction. Compliance is built into the architecture, not bolted on.

Smarter post-acute care starts with us, together.

Book a demo to see how Aqurio's AI agents coordinate care transitions, engage families, and prevent readmissions for your post-acute organization.