Aqurio's agentic AI workforce answers every injury call 24/7 — including Friday night games and holiday weekends — books same-week visits, runs live benefits verification before the appointment, confirms imaging and follow-up scheduling, and recovers every aged balance across your sports medicine practice or group.
A sports medicine practice runs on same-week access, follow-through on imaging and follow-up visits, and active revenue recovery. Aqurio runs all three across every location — without adding front-desk headcount.
Friday night game injuries don't wait for Monday morning. When a patient calls at 9:30pm with a suspected sprain, there's no front desk — just voicemail. SmartAgent answers every call the moment it arrives, gathers injury details and insurance, and books the first available same-week slot directly into your schedule.
Fall football, spring baseball, summer camps — sports medicine volumes spike on a schedule your staffing model can't follow without adding heads. SmartAgent scales with demand, answering every call in-season and off, without overstaffing during slower periods or leaving patients on hold when it counts.
After the initial visit, imaging orders and follow-up appointments are where patients disappear. SmartAgent confirms every imaging appointment, SmartEngage catches no-shows before they're lost, and the entire follow-up sequence runs without your front desk managing it by hand.
Six stages of the sports medicine patient journey — each handled, measured, and grown by Aqurio.
Injury intake calls answered 24/7 — evenings, weekends, and game-night calls included.
Same-week visit booked and written straight to your schedule — while the patient is still on the call.
Live eligibility and benefits verification before the visit — no check-in surprises.
Appointment confirmations, reschedules, and pre-visit instructions handled via two-way SMS.
Imaging coordination and follow-up appointment management — no-shows caught and rescheduled automatically.
Lapsed-patient outreach and aged-balance recovery — fed by SmartAnalytics.
SmartAgent answers injury intake calls 24/7 — including Friday night game calls, holiday weekends, and late-evening requests. It gathers the nature of the injury, insurance details, and the patient's availability, then books the first available same-week slot directly into your schedule. No missed calls means no missed patients.
After a treatment visit, SmartAgent proactively confirms follow-up appointments and coordinates any ordered imaging — MRI, X-ray, or other diagnostics. When patients no-show or need rescheduling, SmartEngage catches them before the visit falls through the cracks entirely.
SmartEngage re-engages patients who never returned after their initial injury visit, works aged balances across every bucket, and negotiates payment plans in-call with a full audit trail. Shared state means the outbound call knows about the last inbound billing question before it reaches the patient.
Common questions from sports medicine buyers.
Schedule a demo to explore our platform, or talk with an AI expert about solutions custom-tailored to your sports medicine group.
