Aqurio's agentic AI workforce answers every new-patient and referral call, verifies therapy benefits and visit authorizations live, fills every cancellation, runs plan-of-care recall, and recovers every aged patient balance — across one clinic or a hundred.
Physical therapy economics live or die on schedule density, plan-of-care completion, and authorization. Aqurio's AI agents run all three across every clinic, without disrupting the therapist on the treatment floor.
Most referral and new-patient calls land while your front desk is rooming a patient or off the clock. SmartAgent's AI agents answer every ring 24/7 — capture the referral, confirm therapy benefits and the visit authorization, book the eval into the right therapist's schedule, and never let a referral go cold.
In physical therapy, a late cancel is lost revenue and a plan of care that slips. SmartEngage's AI agents run personalized voice, SMS, MMS, and digital campaigns to backfill cancelled slots, re-book no-shows, and re-engage patients who dropped off before completing their plan of care — booking straight into open time.
Therapy benefits, visit limits, and authorization requirements vary by payer and plan. SmartAgent's AI agents pull eligibility, remaining visit counts, and authorization status in real time, then confirm coverage with the patient before they hang up — so your clinic isn't treating on an expired auth.
Six stages of the physical therapy patient lifecycle — each handled, measured, and grown by Aqurio's AI agents.
Referral calls, physician faxes-to-schedule, web forms, and self-referrals — captured 24/7 across every clinic.
SmartAgent's agents verify therapy benefits and the visit authorization, then book the initial evaluation with the right therapist and location.
Two-way SMS reminders, intake and consent forms, and reschedule handling — without staff lifting a finger.
Recurring-visit scheduling, auth-expiry and re-eval reminders, and same-day rebooking supported in real time. (Operational scheduling only — no clinical guidance.)
Cancellation backfill and no-show re-booking campaigns, segmented by therapist, payer, and remaining authorized visits.
Win-back outreach for patients who dropped off mid-plan and aged-balance recovery — fed by SmartAnalytics.
Every referral, every after-hours call, every web-form lead — answered on the first ring. SmartAgent's AI agents confirm therapy benefits and the visit authorization, pick the right therapist and location, and book the initial evaluation into your existing EHR/PMS before the patient hangs up.
SmartEngage's AI agents segment your schedule and drop-off list by last visit, therapist, payer, and remaining authorized visits — then run personalized voice, SMS, MMS, and digital cadences that backfill cancellations and book patients back into open treatment time.
SmartAgent's AI agents pull eligibility, remaining visit counts, and authorization requirements from the payer in real time — then confirm patient responsibility and flag when a re-authorization is needed, before the visit is ever scheduled.
Everything you need to evaluate Aqurio for your PT group.
Schedule a demo to explore our platform, or talk with an AI expert about solutions custom-tailored to your physical therapy group.
