Urology demand is rising. Staffing is not keeping up. Aqurio's AI agents answer every inbound call, handle scheduling and eligibility, run every recall and collections campaign — so your team stays focused on clinical care, not the phones. Unio Health Partners cut no-show rates from 30%+ to just over 3%. ROI in under 90 days.
Urology ops live or die on access, reimbursement complexity, and patient retention. Aqurio runs all three — across every location, without disrupting your clinical team.
Urology patients calling after a diagnosis are not casual shoppers — they're anxious and need to get in fast. SmartAgent answers every ring 24/7 across voice, SMS, MMS, and digital — routes to the right provider, verifies insurance live, and books the right slot before they hang up.
Overdue PSA checks, cystoscopy follow-ups, and chronic-condition recalls are pure revenue — if you can reach them. SmartEngage's AI agents run personalized outbound campaigns across voice, SMS, MMS, and digital, segmented by condition, last visit, and balance, booking straight into open slots.
Urology reimbursement is complex — prior auths, payer mix shifts, patient responsibility balances that pile up. SmartEngage's Revenue Recovery agents work every A/R aging bucket, conduct empathetic collections conversations, and negotiate payment plans in-call, with PMS write-back.
Six stages of the urology patient lifecycle — each handled, measured, and grown by Aqurio.
Referrals, inbound calls, web form leads — captured 24/7 across every location via voice, SMS, MMS, and digital.
SmartAgent verifies eligibility, routes to the right provider, and books into the correct slot — direct PMS write-back.
Two-way reminders via voice, SMS, MMS, and digital. Intake forms and reschedule handling — without staff lifting a finger.
Pre-visit prep, prior-auth status, and post-procedure follow-up handled in real time.
PSA follow-up, cystoscopy recalls, and condition-based outreach — segmented by provider, payer, and balance. SmartEngage runs campaigns across voice, SMS, MMS, and digital.
Dormant-patient win-backs and unscheduled-treatment outreach — fed by SmartAnalytics.
Every referral, every after-hours call, every web-form lead — answered on the first ring. SmartAgent verifies insurance eligibility live, routes to the right urologist, and books straight into the PMS before the patient hangs up.
SmartEngage segments your recall list by condition, last visit, and provider — then runs personalized campaigns across voice, SMS, MMS, and digital that book directly into open slots.
SmartEngage's Revenue Recovery agents conduct empathetic outbound collections conversations — working every A/R aging bucket, negotiating payment plans in-call, and writing results back to the PMS. Success-based pricing: Aqurio's fee is tied to your collected dollars.
Common questions from urology and MSO operations teams.
See what SmartAnalytics reveals about your operation first — no workflow changes, dashboards live in weeks. Then let SmartAgent handle every inbound call and SmartEngage run every outbound campaign. Schedule a demo or talk with a urology AI expert.
