How does Aqurio handle perio maintenance recall?
SmartEngage runs maintenance campaigns across outbound voice, SMS, MMS, and digital — segmented by recall interval, location, and outreach history — and books patients directly into open hygiene slots, writing every appointment back to your schedule.
Does the AI give any periodontal or treatment advice?
No — by design. Aqurio's agents do operational, administrative, and revenue-cycle work: scheduling, eligibility and benefits, reminders, recall, and collections. They never diagnose, make treatment recommendations, or give medical advice; clinical questions go to your clinical team.
Can it capture referrals from our GP network?
Yes. Every referral — phoned, faxed, or submitted online — is captured the moment it arrives, with details attached to the appointment in your system of record, so referring offices see their patients scheduled fast.
Will it integrate with our practice management system?
Aqurio maintains 70+ native EHR/PMS integrations with bidirectional write-back — appointments booked, payment plans recorded, notes attached. Our team maps coverage for your specific system during scoping.
Is the platform compliant for patient data and outbound outreach?
Yes — HIPAA, HITECH, SOC 2, PCI, HITRUST CSF, ISO 27001, CCPA, and GDPR are built into the architecture. Patient data stays in your own system of record, every interaction is logged, transcribed, and audit-ready, and TCPA compliance is embedded in every outbound campaign.
What ROI should a periodontal group expect?
Aqurio customers see measurable ROI in under 90 days, with outcomes that are visible, auditable, and documented. Across the customer base, Aqurio holds 121% Net Revenue Retention.