Can the AI handle a parent scheduling multiple children at once?
Yes. SmartAgent handles the full multi-child conversation — finding workable slots for each child, honoring school-hours preferences, and booking every visit directly into your practice system with per-child confirmations and intake forms.
Does the AI give any clinical or treatment advice about my patients?
No — by design. Aqurio's agents do operational, administrative, and revenue-cycle work: scheduling, eligibility and benefits, reminders, recall, and collections. They never diagnose, make treatment recommendations, or give medical advice; clinical questions go to your clinical team.
How does Aqurio deal with families whose coverage keeps changing?
SmartAgent runs live eligibility and benefits verification before each visit, so coverage changes surface ahead of check-in — protecting day-one collections and sparing your front desk the awkward conversation.
Will it integrate with our practice management system?
Aqurio maintains 70+ native EHR/PMS integrations with bidirectional write-back — appointments booked, payment plans recorded, notes attached. Our team maps coverage for your specific system during scoping.
Is the platform compliant for patient data and outreach to parents?
Yes — HIPAA, HITECH, SOC 2, PCI, HITRUST CSF, ISO 27001, CCPA, and GDPR are built into the architecture. Patient data stays in your own system of record, every interaction is logged, transcribed, and audit-ready, and TCPA compliance is embedded in every outbound campaign.
What ROI should a pediatric dental group expect?
Aqurio customers see measurable ROI in under 90 days, with outcomes that are visible, auditable, and documented. Across the customer base, Aqurio holds 121% Net Revenue Retention.