How does Aqurio handle insurance verification for OB/GYN visits?
SmartAgent's AI agents verify eligibility, maternity benefits, deductibles, and remaining maximums in real time across 50+ carriers — including OB, prenatal, and preventive coverage — and quote the patient before they hang up.
Will Aqurio integrate with our OB/GYN EHR?
Yes. Aqurio has 70+ EMR and PMS integrations — including Epic, Athenahealth, Cerner, and eClinicalWorks — writing appointments, care gaps, and notes back to the system your team already uses.
How long does a multi-location OB/GYN practice rollout take?
Groups typically go live in 60–90 days for the first 25 locations, with subsequent sites turned on in batches of 10+ per week. Every deployment includes SmartAnalytics by default.
Can the AI handle recall for prenatal return visits, postpartum follow-ups, and Pap/HPV screenings?
Yes. SmartEngage's AI agents run postpartum follow-up, Pap/HPV, prenatal return-visit, and annual well-woman recall campaigns across voice, SMS, MMS, and email — segmented by gestational stage, last visit, and care-gap status, booking directly into open slots.
Is the platform HIPAA-compliant for sensitive OB/GYN and prenatal records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF are core architecture, not features. PHI never leaves the BAA-covered environment, with full audit logs maintained per interaction.
What ROI should an OB/GYN practice expect in year one?
Aqurio customers typically see a 38–55% reduction in call-center cost, a 31% lift in recall production, and median payback in under 90 days — with 52% labor cost reductions demonstrated across the customer base.
Does SmartAgent escalate to a human when needed?
Yes — and escalation is a feature, not a failure. SmartAgent's AI agents hand off full conversation context — not a cold ticket — when the patient needs a human or requests one. The agent knows the difference.