LTAC and IRF census is won in hospital hallways — where case managers need answers now, documentation moves in pieces, and authorization gates every bed. Aqurio's agentic AI workforce responds to every referral in minutes, coordinates the document and authorization logistics around your clinical screening, answers every family through the stay, and keeps discharge handoffs clean downstream.
Referral speed decides census, authorization decides timing, and family communication decides reputation. Aqurio runs the operational layer of all three — with your clinical liaisons freed for the clinical work.
Acute-care case managers work under discharge pressure — and refer to whoever responds. SmartAgent captures every referral 24/7 across voice, SMS, MMS, email, fax, and digital, acknowledges the case manager in minutes, and starts the document and coverage logistics immediately.
Between referral and admission sit records to gather, coverage to verify, and authorization to secure — while your clinical team runs the screening itself. Aqurio's agents sequence and chase the logistics around it, keeping every pre-admission step moving and flagging anything stalled.
LTAC and IRF stays land on families suddenly. SmartAgent answers every family instantly — visiting logistics, billing questions from actual account data, progress-conference scheduling — and routes every clinical question about the patient to your team the moment it's asked.
Six stages of the LTAC/IRF patient journey — the operational layer of each handled by Aqurio.
Referrals captured 24/7 and case managers acknowledged in minutes.
Records, coverage, and authorization logistics sequenced around your clinical screening.
Admission logistics coordinated with the family and sending facility.
Family questions answered instantly; clinical questions routed to your team at once.
Discharge handoffs coordinated with home health, SNF, and outpatient providers.
Aged balances worked across every bucket — fed by SmartAnalytics.
Every referral captured on arrival and acknowledged in minutes — nights and weekends included — with coverage verification started immediately, document requests sequenced, and your liaisons handed a moving pipeline instead of a fax queue.
Your clinical team performs the screening; the agents run everything around it — records gathered from the sending facility, authorization work kept moving, family logistics coordinated, every step tracked and every stall flagged — so beds fill on clinical timelines, not paperwork timelines.
Every family answered instantly through the stay — with clinical questions routed to your team at once — and discharge coordination run with downstream providers, so the handoff to home health, SNF, or outpatient care happens without the family carrying the logistics.
Common questions from LTAC and IRF buyers.
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