Overview
Aqurio makes healthcare more efficient to deliver, easier to access, and easier to scale — through AI agents that do real work and prove every outcome, built compliance-first so clinicians and staff can focus on the work only humans can do.
Portfolio at a Glance
SmartAnalytics™ · See — Real-time visibility across 100% of interactions — dashboards, Quality and QA, prediction, opportunity detection. Solves: organizations run on ~3% of their interaction data.
SmartAgent™ · Act — Inbound — AI agents handling every inbound interaction — voice, SMS, MMS, email, fax, digital — 24/7, end to end. Includes SmartCare™. Solves: 60% of callers hang up after a minute on hold.
SmartEngage™ · Act — Outbound — AI agents running every outbound campaign — collections, recall, care-gap closure, retention — with success-based Revenue Recovery. Solves: the highest-ROI outbound work never runs — no one can staff it.
How the Products Work Together
- SEE — SmartAnalytics — Capture 100% of interactions; reveal what’s broken and what it’s worth.
- ACT — SmartAgent + SmartEngage — Deploy agents against the quantified opportunity, inbound and outbound.
- REMEMBER — Shared state layer — Every interaction improves every agent — outcomes compound monthly.
$7M+
collected in 7 months, ~3x ROI (42 North Dental)
46%
appointment calls automated (Jefferson & Benevis)
28%
revenue increase across the customer base
30+
specialties in the training data
Benefits of the Full Suite
- The whole patient journey — Visibility, inbound answering, and proactive outreach — one platform.
- Relief for stretched teams — Automating repetitive work cut related labor costs 52%.
- Compliance you can defend — HIPAA with BAA, TCPA-governed outreach, 100% automated QA.
- Outcomes that fund themselves — Recovered revenue and filled schedules; success-based pricing available.
Key Differentiators
- Inbound and outbound, one platform — Every other vendor runs one or the other.
- Systems-of-record integration — Agents complete work in the EHR/PM/CRM — not tickets.
- The compounding flywheel — One shared state layer — Predictive, Personalized, Compounding.
- Purpose-built training data — 1B+ interactions; 4.51T records across 30+ specialties.
- Compliance-first architecture — HIPAA, TCPA, consent, and auditability in every layer.
Integrations
70+ EMR/PMS integrations · Existing phone systems — no rip-and-replace · Native, bidirectional write-back · One integration across all three products · Patient data stays in your EHR
Agents write back to the system of record — appointments booked in the PMS, payment plans recorded, care gaps closed, billing resolved with the patient's actual account data. Not screen-scraping or an API workaround.
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