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For Radiology & Imaging Groups

Never miss a scan request. Across every modality. Every location.

From referral to recall, Aqurio automates the workflows that move radiology margin — scheduling, prior auth, prep, follow‑up, and A/R recovery. 75+ enterprise healthcare organizations use Aqurio to boost utilization, reduce labor cost, and accelerate revenue in under 90 days.

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HIPAA-safe · SOC 2 Type II · HITRUST CSF · Epic / Cerner / Meditech
Trusted by leading radiology groups and imaging networks —
enterprise healthcare organizations across 30+ specialties.
Built for radiology & imaging groups

Three problems every radiology group fights. One platform that ends them.

Radiology ops live or die on scan utilization, prior auth clearance, and recall for overdue screenings. Aqurio's AI agents run all three across every site — without disrupting the team at the modality.

1

The scheduling call that rings to voicemail.

Most scan requests arrive when your front desk is with a patient or off the clock. SmartAgent answers every inbound call 24/7 — across voice, SMS, MMS, and digital — confirms order details, checks prior auth status, and books the right modality slot without putting the patient on hold.

24/7 inbound call coverage — zero hold times
2

The overdue screening list nobody has time to work.

Annual mammograms, lung CT follow-ups, and overdue bone density scans are pure volume — if you can reach the patients. SmartEngage runs personalized outbound campaigns across voice, SMS, MMS, and digital, segmented by modality, last scan date, and payer — and books straight into open slots.

Outbound recall campaigns across voice, SMS, MMS, and digital
3

The prior auth your team can't chase before the appointment cancels.

Aqurio's AI agents follow up on pending prior auth requests, alert patients when auth is cleared, and reschedule cancelled slots before they go empty — all without your staff making a single outbound call.

Prior auth follow-up handled end to end by AI agents

From the first referral to the next scheduled scan. One connected platform.

Six stages of the radiology patient lifecycle — each handled, measured, and grown by Aqurio.

1

Referral

Inbound referral calls, web requests, and order submissions — captured 24/7 across every site.

2

Book

SmartAgent verifies prior auth status, selects the right modality slot, and books straight into the RIS/EHR.

3

Prep

Pre-scan prep instructions, contrast screening confirmations, and reschedule handling — across voice, SMS, MMS, and digital.

4

Scan

Post-scan instructions, results-ready notifications, and same-day follow-up scheduling supported in real time.

5

Recall

Annual screening campaigns segmented by modality, payer, and last scan date — mammography, lung CT, bone density, and more.

6

Collect

Aged patient balance recovery and co-pay follow-up — fed by SmartAnalytics real-time A/R data.

Across these six stages, Aqurio's AI agents handle the work end-to-end. Customers across 75+ enterprise healthcare organizations and 30+ specialties see ROI in under 90 days. The platform handles 1B+ automated healthcare interactions — and gets smarter with every one.

Three workflows that move radiology margin. Handled end-to-end by AI agents.

Use case 01

Scan requests that never go to voicemail.

Every referral call, every after-hours request, every web-form submission — answered across voice, SMS, MMS, and digital on the first contact. SmartAgent confirms order details, checks prior auth status, and books straight into Epic or Meditech before the caller hangs up.

  • Live prior auth status check on the call.
  • Multi-site routing — sends the patient to the closest available modality.
  • Same-day appointment confirmation by SMS.
See inbound scheduling in action
› Patient calls — "MRI order from my doctor," 6:18pm
↓
› SmartAgent checks UnitedHealthcare prior auth — approved
↓
› Books Fri 9:00am · RIS-confirmed
↓
› Prep instructions + confirmation SMS sent
Use case 02

Screening recall without the dialing.

SmartEngage segments your overdue screening list by modality, last scan date, payer, and patient preference — then runs personalized outbound campaigns across voice, SMS, MMS, and digital that book directly into open slots.

  • Annual mammography and lung CT recall campaigns with multi-channel outreach.
  • Follow-up outreach for incidental findings that require repeat imaging.
  • Dormant-patient reactivation across voice, SMS, MMS, and digital.
See recall campaigns in action
› 1,240 patients overdue for annual mammogram
↓
› SMS wave 1 → 342 booked
↓
› Voice wave 2 → 271 booked
↓
› 613 / 1,240 scans filled · schedule utilization recovered
Use case 03

Aged imaging balances worked — without adding a collections team.

SmartEngage's AI agents work your entire patient A/R queue end to end — from current balances to 90+ day buckets — with empathetic, compliant outbound conversations across voice, SMS, MMS, and digital. The agent negotiates payment plans in-call and records outcomes in the PMS. Success-based pricing: Aqurio gets paid when you get paid.

  • Full A/R queue coverage — every aging bucket, every payer mix.
  • Payment plan negotiation in-call with PMS write-back.
  • Success-based pricing — Aqurio's fee tied to your collected dollars.
See revenue recovery in action
› Patient A/R: $214 balance, 67 days aging
↓
› SmartEngage outbound voice — patient confirms $214
↓
› Payment plan set · PMS updated
↓
› Balance cleared · no FTE required

What imaging and radiology teams say about Aqurio. In their own numbers.

A snapshot of outcomes across enterprise healthcare customers in their first 12 months.

"Aqurio's AI agents recovered $19M+ in aged patient balances in under 8 months — across 100+ locations — without adding a single FTE. The data flywheel keeps making the agents sharper with every interaction."

100+ Location Enterprise Health SystemAnonymous · enterprise health system
$19M+RECOVERED · 8 MO
100+LOCATIONS LIVE
0 FTEADDED

"SmartEngage worked our entire patient A/R queue like a full-time collections team that never sleeps. We recovered $7M+ in 7 months and gave our billing team back the time to focus on payer disputes and denials — not patient balance calls."

Multi-State ImagingEnterprise radiology group · multi-state
$7M+RECOVERED · 7 MO
52%LABOR COST REDUCTION
<90 DAYSTO ROI

"We eliminated offshore billing agents and absorbed the work with Aqurio's AI agents. $1.5M in operational savings — and our patient satisfaction scores went up, not down."

Hospital-Affiliated GroupIDN ambulatory imaging · multi-site
$1.5MOPS SAVINGS
15OFFSHORE AGENTS ELIMINATED
+CSATSATISFACTION UP

Common questions from radiology buyers.

Common questions from radiology & imaging group buyers.

How does Aqurio handle prior authorization follow-up?
SmartAgent checks prior auth status in real time on the inbound scheduling call — and SmartEngage's agents handle outbound follow-up on pending authorizations, alerting patients when they're cleared and rescheduling cancelled slots before they go empty.
Will Aqurio integrate with our RIS and EHR?
Yes. Aqurio integrates with Epic, Cerner, Meditech, and major RIS platforms — writing appointments, recalls, and notes directly back to the system your team already uses. 70+ native EMR/PMS integrations across 30+ specialties.
How long does a multi-site rollout take?
Enterprise radiology groups typically go live in 60–90 days for the first cohort of sites, with subsequent locations turned on in batches. SmartAnalytics deploys read-only with no workflow changes as the first step.
Can the AI agents handle mammography and lung CT recall campaigns?
Yes. SmartEngage runs annual screening recall campaigns across voice, SMS, MMS, and digital — segmented by modality, last scan date, payer, and patient preference — and books directly into open slots.
Is the platform HIPAA-compliant for imaging records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF are built into the architecture, not bolted on. PHI never leaves the BAA-covered environment. Every patient interaction is logged, transcribed, and audit-ready.
What ROI should a radiology group expect in year one?
Customers typically see a 52% reduction in labor costs, meaningful recovery of aged patient A/R, and measurable improvement in schedule utilization — with ROI in under 90 days. SmartEngage Revenue Recovery uses success-based pricing: Aqurio's fee is tied to your collected dollars.
More questions? Talk to a radiology AI expert

Smarter radiology operations start here.

SmartAnalytics gives you real-time visibility across every patient interaction. SmartAgent's AI agents answer every inbound call. SmartEngage's AI agents run every outbound campaign, recall, and balance recovery — with ROI in under 90 days. Book a demo to see all three working together.

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